Merge pull request #3554 from lonvia/postcode-bbox

[nominatim.git] / docs / admin / Faq.md

diff --git a/docs/admin/Faq.md b/docs/admin/Faq.md
index a0e1cafebc5849f328502a43f661f02b67ece61b..efcd5741229fa20914c3328c88ef077a46c3aa9d 100644 (file)
--- a/docs/admin/Faq.md
+++ b/docs/admin/Faq.md
@@ -16,44 +16,27 @@ was killed. If it looks like this:
 then you can resume with the following command:
 
 ```sh
 then you can resume with the following command:
 
 ```sh

-./utils/setup.php --index --create-search-indices --create-country-names
+nominatim import --continue indexing

 ```
 
 If the reported rank is 26 or higher, you can also safely add `--index-noanalyse`.
 
 
 ```
 
 If the reported rank is 26 or higher, you can also safely add `--index-noanalyse`.
 
 

-### PHP "open_basedir restriction in effect" warnings
+### PostgreSQL crashed "invalid page in block"

 
 

-    `PHP Warning:  file_get_contents(): open_basedir restriction in effect.`
+Usually serious problem, can be a hardware issue, not all data written to disc
+for example. Check PostgreSQL log file and search PostgreSQL issues/mailing
+list for hints.

 
 

-You need to adjust the [open_basedir](http://www.php.net/manual/en/ini.core.php#ini.open-basedir) setting
-in your PHP configuration (`php.ini file`). By default this setting may look like this:
+If it happened during index creation you can try rerunning the step with

 
 

-    open_basedir = /srv/http/:/home/:/tmp/:/usr/share/pear/
-
-Either add reported directories to the list or disable this setting temporarily by 
-dding ";" at the beginning of the line. Don't forget to enable this setting again
-once you are done with the PHP command line operations.
-
-
-### PHP timzeone warnings
-
-The Apache log may contain lots of PHP warnings like this:
-    `PHP Warning:  date_default_timezone_set() function.`
+```sh
+nominatim import --continue indexing
+```

 
 

-You should set the default time zone as instructed in the warning in
-your `php.ini` file. Find the entry about timezone and set it to
-something like this:
-  
-    ; Defines the default timezone used by the date functions
-    ; http://php.net/date.timezone
-    date.timezone = 'America/Denver'
+Otherwise it's best to start the full setup from the beginning.

 
 

-Or

 
 

-```
-echo "date.timezone = 'America/Denver'" > /etc/php.d/timezone.ini
-```

 
 ### nominatim.so version mismatch
 
 
 ### nominatim.so version mismatch
 


@@ -62,48 +45,54 @@ When running the import you may get a version mismatch:
 
 pg_config seems to use bad includes sometimes when multiple versions
 of PostgreSQL are available in the system. Make sure you remove the
 
 pg_config seems to use bad includes sometimes when multiple versions
 of PostgreSQL are available in the system. Make sure you remove the

-server development libraries (`postgresql-server-dev-9.5` on Ubuntu)
+server development libraries (`postgresql-server-dev-13` on Ubuntu)

 and recompile (`cmake .. && make`).
 
 
 and recompile (`cmake .. && make`).
 
 

-### I see the error: "function transliteration(text) does not exist"
-
-Reinstall the nominatim functions with `setup.php --create--functions`
-and check for any errors, e.g. a missing `nominatim.so` file.
-
-
-### The website shows: "Could not get word tokens"
-
-The server cannot access your database. Add `&debug=1` to your URL
-to get the full error message.
+### I see the error "ERROR: permission denied for language c"

 
 

+`nominatim.so`, written in C, is required to be installed on the database
+server. Some managed database (cloud) services like Amazon RDS do not allow
+this. There is currently no work-around other than installing a database
+on a non-managed machine.

 
 

-### On CentOS the website shows "Could not connect to server"

 
 

-`could not connect to server: No such file or directory`
+### I see the error: "function transliteration(text) does not exist"

 
 

-On CentOS v7 the PostgreSQL server is started with `systemd`.
-Check if `/usr/lib/systemd/system/httpd.service` contains a line `PrivateTmp=true`.
-If so then Apache cannot see the `/tmp/.s.PGSQL.5432` file. It's a good security feature,
-so use the [preferred solution](../appendix/Install-on-Centos-7/#adding-selinux-security-settings).
+Reinstall the nominatim functions with `nominatim refresh --functions`
+and check for any errors, e.g. a missing `nominatim.so` file.

 
 

-However, you can solve this the quick and dirty way by commenting out that line and then run
+### I see the error: "ERROR: mmap (remap) failed"

 
 

-    sudo systemctl daemon-reload
-    sudo systemctl restart httpd
+This may be a simple out-of-memory error. Try reducing the memory used
+for `--osm2pgsql-cache`. Also make sure that overcommitting memory is
+allowed: `cat /proc/sys/vm/overcommit_memory` should print 0 or 1.

 
 

+If you are using a flatnode file, then it may also be that the underlying
+filesystem does not fully support 'mmap'. A notable candidate is virtualbox's
+vboxfs.

 
 

-### "must be an array or an object that implements Countable" warning in /usr/share/pear/DB.php
+### nominatim UPDATE failed: ERROR: buffer 179261 is not owned by resource owner Portal

 
 

-As reported starting PHP 7.2. This external DB library is no longer maintained and will be replaced in future Nominatim versions. In the meantime you'd have to manually change the line near 774 from
-`if (!count($dsn)) {` to  `if (!$dsn && !count($dsn))`. [More details](https://github.com/openstreetmap/Nominatim/issues/1184)
+Several users [reported this](https://github.com/openstreetmap/Nominatim/issues/1168)
+during the initial import of the database. It's
+something PostgreSQL internal Nominatim doesn't control. And PostgreSQL forums
+suggest it's threading related but definitely some kind of crash of a process.
+Users reported either rebooting the server, different hardware or just trying
+the import again worked.

 
 

+### The website shows: "Could not get word tokens"

 
 

+The server cannot access your database. Add `&debug=1` to your URL
+to get the full error message.

 
 
 ### Website reports "DB Error: insufficient permissions"
 
 
 
 ### Website reports "DB Error: insufficient permissions"
 

-The user the webserver, e.g. Apache, runs under needs to have access to the Nominatim database. You can find the user like [this](https://serverfault.com/questions/125865/finding-out-what-user-apache-is-running-as), for default Ubuntu operating system for example it's `www-data`.
+The user the webserver, e.g. Apache, runs under needs to have access to the
+Nominatim database. You can find the user like
+[this](https://serverfault.com/questions/125865/finding-out-what-user-apache-is-running-as),
+for default Ubuntu operating system for example it's `www-data`.

 
 1. Repeat the `createuser` step of the installation instructions.
 
 
 1. Repeat the `createuser` step of the installation instructions.
 


@@ -126,9 +115,10 @@ Example error message
    CONTEXT: PL/pgSQL function make_standard_name(text) line 5 at assignment]
 ```
 
    CONTEXT: PL/pgSQL function make_standard_name(text) line 5 at assignment]
 ```
 

-The Postgresql database, i.e. user postgres, needs to have access to that file.
+The PostgreSQL database, i.e. user `postgres`, needs to have access to that file.

 
 

-The permission need to be read & executable by everybody, e.g.
+The permission need to be read & executable by everybody, but not writeable
+by everybody, e.g.

 
 ```
    -rwxr-xr-x 1 nominatim nominatim 297984 build/module/nominatim.so
 
 ```
    -rwxr-xr-x 1 nominatim nominatim 297984 build/module/nominatim.so


@@ -136,58 +126,50 @@ The permission need to be read & executable by everybody, e.g.
 
 Try `chmod a+r nominatim.so; chmod a+x nominatim.so`.
 
 
 Try `chmod a+r nominatim.so; chmod a+x nominatim.so`.
 

-When running SELinux, make sure that the
-[context is set up correctly](../appendix/Install-on-Centos-7/#adding-selinux-security-settings).
+When you recently updated your operating system, updated PostgreSQL to
+a new version or moved files (e.g. the build directory) you should
+recreate `nominatim.so`. Try
+
+```
+   cd build
+   rm -r module/
+   cmake $main_Nominatim_path && make
+```
+
+### Setup fails with "DB Error: extension not found"

 
 

-### Setup.php fails with "DB Error: extension not found"
+Make sure you have the PostgreSQL extensions "hstore" and "postgis" installed.
+See the installation instructions for a full list of required packages.

 
 

-Make sure you have the Postgres extensions hstore and postgis installed.
-See the installation instruction for a full list of required packages.

 
 

+### UnicodeEncodeError: 'ascii' codec can't encode character

 
 

-### Setup.php reports "Cannot redeclare getDB()"
+Make sure that the operating system's locale is UTF-8. With some prebuilt
+images (e.g. LXC containers from Proxmox, see
+[discussion](https://github.com/osm-search/Nominatim/discussions/2343)) or
+images that optimize for size it might be missing.

 
 

-`Cannot redeclare getDB() (previously declared in /your/path/Nominatim/lib/db.php:4)`
+On Ubuntu you can check the locale is installed:

 
 

-The message is a bit misleading as PHP needs to load the file `DB.php` and
-instead re-loads Nominatim's `db.php`. To solve this make sure you
-have the [Pear module 'DB'](http://pear.php.net/package/DB/) installed.
+```
+   grep UTF-8 /etc/default/locale
+```

 
 

-    sudo pear install DB
+And install it using
+
+```
+   dpkg-reconfigure locales
+```

 
 ### I forgot to delete the flatnodes file before starting an import.
 
 That's fine. For each import the flatnodes file get overwritten.
 
 ### I forgot to delete the flatnodes file before starting an import.
 
 That's fine. For each import the flatnodes file get overwritten.

-See [https://help.openstreetmap.org/questions/52419/nominatim-flatnode-storage]()
+See [https://help.openstreetmap.org/questions/52419/nominatim-flatnode-storage](https://help.openstreetmap.org/questions/52419/nominatim-flatnode-storage)

 for more information.
 
 
 ## Running your own instance
 
 for more information.
 
 
 ## Running your own instance
 

-### Can I import multiple countries and keep them up to date?
-
-You should use the extracts and updates from https://download.geofabrik.de.
-For the initial import, download the countries you need and merge them.
-See [OSM Help](https://help.openstreetmap.org/questions/48843/merging-two-or-more-geographical-areas-to-import-two-or-more-osm-files-in-nominatim)
-for examples how to do that. Use the resulting single osm file when
-running `setup.php`.
-
-For updates you need to download the change files for each country
-once per day and apply them **separately** using
-
-    ./utils/update.php --import-diff <filename> --index
-    
-See [this issue](https://github.com/openstreetmap/Nominatim/issues/60#issuecomment-18679446)
-for a script that runs the updates using osmosis.
-

 ### Can I import negative OSM ids into Nominatim?
 
 See [this question of Stackoverflow](https://help.openstreetmap.org/questions/64662/nominatim-flatnode-with-negative-id).
 ### Can I import negative OSM ids into Nominatim?
 
 See [this question of Stackoverflow](https://help.openstreetmap.org/questions/64662/nominatim-flatnode-with-negative-id).

-
-### Missing XML or text declaration
-
-The website might show: `XML Parsing Error: XML or text declaration not at start of entity Location.`
-
-Make sure there are no spaces at the beginning of your `settings/local.php` file.
-
-