Merge remote-tracking branch 'upstream/master'

[nominatim.git] / docs / admin / Faq.md

diff --git a/docs/admin/Faq.md b/docs/admin/Faq.md
index 126d79772459c1beb6209c9637c4a9fde7003305..1d0252d3f9aec0e9e8eb9a5767fdcf9a573052db 100644 (file)
--- a/docs/admin/Faq.md
+++ b/docs/admin/Faq.md
@@ -16,70 +16,26 @@ was killed. If it looks like this:
 then you can resume with the following command:
 
 ```sh
 then you can resume with the following command:
 
 ```sh

-./utils/setup.php --index --create-search-indices --create-country-names
+nominatim import --continue indexing

 ```
 
 If the reported rank is 26 or higher, you can also safely add `--index-noanalyse`.
 
 
 ```
 
 If the reported rank is 26 or higher, you can also safely add `--index-noanalyse`.
 
 

-### PHP "open_basedir restriction in effect" warnings
+### PostgreSQL crashed "invalid page in block"

 
 

-    PHP Warning:  file_get_contents(): open_basedir restriction in effect.
+Usually serious problem, can be a hardware issue, not all data written to disc
+for example. Check PostgreSQL log file and search PostgreSQL issues/mailing
+list for hints.

 
 

-You need to adjust the
-[open_basedir](https://www.php.net/manual/en/ini.core.php#ini.open-basedir)
-setting in your PHP configuration (`php.ini` file). By default this setting may
-look like this:
+If it happened during index creation you can try rerunning the step with

 
 

-    open_basedir = /srv/http/:/home/:/tmp/:/usr/share/pear/
-
-Either add reported directories to the list or disable this setting temporarily
-by adding ";" at the beginning of the line. Don't forget to enable this setting
-again once you are done with the PHP command line operations.
-
-
-### PHP timzeone warnings
-
-The Apache log may contain lots of PHP warnings like this:
-    `PHP Warning:  date_default_timezone_set() function.`
-
-You should set the default time zone as instructed in the warning in
-your `php.ini` file. Find the entry about timezone and set it to
-something like this:
-
-    ; Defines the default timezone used by the date functions
-    ; https://php.net/date.timezone
-    date.timezone = 'America/Denver'
-
-Or
-
-```
-echo "date.timezone = 'America/Denver'" > /etc/php.d/timezone.ini
+```sh
+nominatim import --continue indexing

 ```
 
 ```
 

-### nominatim.so version mismatch
-
-When running the import you may get a version mismatch:
-`COPY_END for place failed: ERROR: incompatible library "/srv/Nominatim/nominatim/build/module/nominatim.so": version mismatch`
+Otherwise it's best to start the full setup from the beginning.

 
 

-pg_config seems to use bad includes sometimes when multiple versions
-of PostgreSQL are available in the system. Make sure you remove the
-server development libraries (`postgresql-server-dev-9.5` on Ubuntu)
-and recompile (`cmake .. && make`).
-
-
-### I see the error "ERROR: permission denied for language c"
-
-`nominatim.so`, written in C, is required to be installed on the database
-server. Some managed database (cloud) services like Amazon RDS do not allow
-this. There is currently no work-around other than installing a database
-on a non-managed machine.
-
-
-### I see the error: "function transliteration(text) does not exist"
-
-Reinstall the nominatim functions with `setup.php --create--functions`
-and check for any errors, e.g. a missing `nominatim.so` file.

 
 ### I see the error: "ERROR: mmap (remap) failed"
 
 
 ### I see the error: "ERROR: mmap (remap) failed"
 


@@ -91,14 +47,10 @@ If you are using a flatnode file, then it may also be that the underlying
 filesystem does not fully support 'mmap'. A notable candidate is virtualbox's
 vboxfs.
 
 filesystem does not fully support 'mmap'. A notable candidate is virtualbox's
 vboxfs.
 

-### I see the error: "clang: Command not found" on CentOS
-
-On CentOS 7 users reported `/opt/rh/llvm-toolset-7/root/usr/bin/clang: Command not found`.
-Double-check clang is installed. Instead of `make` try running `make CLANG=true`.
-

 ### nominatim UPDATE failed: ERROR: buffer 179261 is not owned by resource owner Portal
 
 ### nominatim UPDATE failed: ERROR: buffer 179261 is not owned by resource owner Portal
 

-Several users [reported this](https://github.com/openstreetmap/Nominatim/issues/1168) during the initial import of the database. It's
+Several users [reported this](https://github.com/openstreetmap/Nominatim/issues/1168)
+during the initial import of the database. It's

 something PostgreSQL internal Nominatim doesn't control. And PostgreSQL forums
 suggest it's threading related but definitely some kind of crash of a process.
 Users reported either rebooting the server, different hardware or just trying
 something PostgreSQL internal Nominatim doesn't control. And PostgreSQL forums
 suggest it's threading related but definitely some kind of crash of a process.
 Users reported either rebooting the server, different hardware or just trying


@@ -110,22 +62,6 @@ The server cannot access your database. Add `&debug=1` to your URL
 to get the full error message.
 
 
 to get the full error message.
 
 

-### On CentOS the website shows "Could not connect to server"
-
-`could not connect to server: No such file or directory`
-
-On CentOS v7 the PostgreSQL server is started with `systemd`. Check if
-`/usr/lib/systemd/system/httpd.service` contains a line `PrivateTmp=true`. If
-so then Apache cannot see the `/tmp/.s.PGSQL.5432` file. It's a good security
-feature, so use the
-[preferred solution](../appendix/Install-on-Centos-7/#adding-selinux-security-settings).
-
-However, you can solve this the quick and dirty way by commenting out that line and then run
-
-    sudo systemctl daemon-reload
-    sudo systemctl restart httpd
-
-

 ### Website reports "DB Error: insufficient permissions"
 
 The user the webserver, e.g. Apache, runs under needs to have access to the
 ### Website reports "DB Error: insufficient permissions"
 
 The user the webserver, e.g. Apache, runs under needs to have access to the


@@ -142,41 +78,35 @@ for default Ubuntu operating system for example it's `www-data`.
    GRANT SELECT ON ALL TABLES IN SCHEMA public TO "www-data";
 ```
 
    GRANT SELECT ON ALL TABLES IN SCHEMA public TO "www-data";
 ```
 

-### Website reports "Could not load library "nominatim.so"
+### Setup fails with "DB Error: extension not found"

 
 

-Example error message
+Make sure you have the PostgreSQL extensions "hstore" and "postgis" installed.
+See the installation instructions for a full list of required packages.

 
 

-```
-   SELECT make_standard_name('3039 E MEADOWLARK LN') [nativecode=ERROR: could not
-   load library "/srv/nominatim/Nominatim-3.1.0/build/module/nominatim.so":
-   /srv/nominatim/Nominatim-3.1.0/build/module/nominatim.so: cannot open shared
-   object file: Permission denied
-   CONTEXT: PL/pgSQL function make_standard_name(text) line 5 at assignment]
-```

 
 

-The PostgreSQL database, i.e. user `postgres`, needs to have access to that file.
+### UnicodeEncodeError: 'ascii' codec can't encode character
+
+Make sure that the operating system's locale is UTF-8. With some prebuilt
+images (e.g. LXC containers from Proxmox, see
+[discussion](https://github.com/osm-search/Nominatim/discussions/2343)) or
+images that optimize for size it might be missing.

 
 

-The permission need to be read & executable by everybody, e.g.
+On Ubuntu you can check the locale is installed:

 
 ```
 
 ```

-   -rwxr-xr-x 1 nominatim nominatim 297984 build/module/nominatim.so
+   grep UTF-8 /etc/default/locale

 ```
 
 ```
 

-Try `chmod a+r nominatim.so; chmod a+x nominatim.so`.
-
-When running SELinux, make sure that the
-[context is set up correctly](../appendix/Install-on-Centos-7/#adding-selinux-security-settings).
-
-### Setup.php fails with "DB Error: extension not found"
-
-Make sure you have the PostgreSQL extensions "hstore" and "postgis" installed.
-See the installation instructions for a full list of required packages.
+And install it using

 
 

+```
+   dpkg-reconfigure locales
+```

 
 ### I forgot to delete the flatnodes file before starting an import.
 
 That's fine. For each import the flatnodes file get overwritten.
 
 ### I forgot to delete the flatnodes file before starting an import.
 
 That's fine. For each import the flatnodes file get overwritten.

-See [https://help.openstreetmap.org/questions/52419/nominatim-flatnode-storage]()
+See [https://help.openstreetmap.org/questions/52419/nominatim-flatnode-storage](https://help.openstreetmap.org/questions/52419/nominatim-flatnode-storage)

 for more information.
 
 
 for more information.
 
 


@@ -184,12 +114,6 @@ for more information.
 
 ### Can I import negative OSM ids into Nominatim?
 
 
 ### Can I import negative OSM ids into Nominatim?
 

-See [this question of Stackoverflow](https://help.openstreetmap.org/questions/64662/nominatim-flatnode-with-negative-id).
-
-### Missing XML or text declaration
-
-The website might show: `XML Parsing Error: XML or text declaration not at start of entity Location.`
-
-Make sure there are no spaces at the beginning of your `settings/local.php` file.
-
-
+No, negative IDs are no longer supported by osm2pgsql. You can use
+large 64-bit IDs that are guaranteed not to clash with OSM IDs. However,
+you will not able to use a flatnode file with them.