X-Git-Url: https://git.openstreetmap.org./nominatim.git/blobdiff_plain/051998dd80b0def50058266b7adbdf2e971032eb..5b20fa7e38d81d0a7e63aaf3c64c3ab80916ff38:/lib/template/includes/report-errors.php
diff --git a/lib/template/includes/report-errors.php b/lib/template/includes/report-errors.php
index f6b04e7e..c5dc1e7f 100644
--- a/lib/template/includes/report-errors.php
+++ b/lib/template/includes/report-errors.php
@@ -1,24 +1,42 @@
- Before reporting problems please read the user documentation
- and
- FAQ.
+ Before reporting problems please read the user documentation.
+
+
Finding the expected result
+
+ First of all, please make sure that the result that you expect is
+ available in the OpenStreetMap data.
+
+ To find the OpenStreetMap data, do the following:
+
+
+ - Go to https://openstreetmap.org.
+ - Go to the area of the map where you expect the result
+ and zoom in until you see the object you are looking for.
+ - Click on the question mark on the right side of the map,
+ then with the question cursor on the map where your object is located.
+ - Find the object of interest in the list that appears on the left side.
+ - Click on the object and note down the URL that the browser shows.
+
+
+ If you cannot find the data you are looking for, there is a good chance
+ that it has not been entered yet. You should report or fix the problem in OpenStreetMap directly.
+
+ Reporting bad searches
+
+ Problems may be reported at the issue tracker on github. Please read through
+ the open tickets first and check if your problem has not already been
+ reported.
+
+ When reporting a problem, include the following:
+
+
+ - A full description of the problem, including the exact term you
+ were searching for.
+ - The result you get.
+ - The OpenStreetMap object you expect to find (see above).
+
+
+ For general questions about installing and searching in Nominatim, please
+ use Help OpenStreetMap.
- If your problem relates to the address of a particular search result please use the 'details' link
- to check how the address was generated before reporting a problem.
-
-
- Use Nominatim issues on github
- to report problems.
-
-
-
- Please ensure that you include a full description of the problem, including the search
- query that you used, the problem with the result and, if the problem relates to missing data,
- the osm type (node, way, relation) and id of the item that is missing.
-
-
- Problems that contain enough detail are likely to get looked at before ones that require
- significant research.